We all know that conflicts are a normal part of our life in business and life. The important part is how you handle it can influence the outcome for the better or worse. Ignoring of any kind of conflict will not make it go away, but to learn tips to conflicts resolution skills.
Here are 5 Steps To Resolving Conflicts:
Step #1. Define The Problem
As soon as possible define exactly what the problem is and who is involved in it. You need to get everyone who is involve to agree to this problem and get the whole story so there are no misunderstanding. Do not take side or assume anything. .
Step #2. Discover The Cause Of The Conflict
You need to solve the problem as soon as possible by taking the time to find the cause of the problems. Sometimes it can be easy a misunderstanding or miscommunication on someone end. You just need to be clear what was happen, sometimes it can be by not following instruction or certain procedures. No matter what had started the problem you want to come fast up with the solution and preventing the problem to get out of control or recurring.
Step #3. Brainstorm
The best and powerful tool is brainstorming by writing on a white board or a paper a list of solutions. Make sure everyone who is involved in this conflict is a part of the solution. Take the time and listen if it is a complex problem and it will pays off with the right communication between the members,
Step #4. Narrow Down The Possible Solutions
Sort your solution by ranking them for the best solution by including the cost, resource and time requirement before considering one. Be sure to include the pros and cons for each solution.
Step #5. Make A Decision And Take Action
It is very important that you take action after you made a decision. Any solution will be meaningless and can have a heavy impact in your home business, customers or family when not any action been taken which also will add more stress on everyone.
The best way to solve conflicts is to act in this steps at the early stage. Just remember that every problem has a solution. Focus on solution and you will create a better environment for everyone around you.
Monday, October 27, 2008
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